Employee Engagement is Viral

Employee Engagement is viral, and new research shows that the manager may be “ground zero.” Managers are the sergeants of the organization. You, as a manager, have a powerful effect on how engaged your organization will ultimately be. You are on the front lines of a company’s culture. For most employees, you are the company […]

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What is Employee Experience?

Some mistakenly confuse the term “Employee Experience” with other popular terms like “talent management,” “human resources development,” or “employee engagement.” While Employee Experience (EX) is certainly related, it’s not synonymous. EX is much broader in scope: The Employee Experience is the sum of perceptions employees have about their interactions with the organization in which they […]

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The Five Keys of Employee Engagement


Engaged employees fully invest their best selves in the work they do. But what is employee engagement and how is it created? Employees and leaders intuitively know that when we find a place where we can throw our hearts, spirits, minds, and hands into our work, we are happier, healthier, and produce better results. Yet, […]

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3 Ways to Align Expectations Within Your Team

Align Expectations Group

A few years ago, I wrote an article for Entrepreur.com about why it is more important to align expectations than to merely manage them. This blog is a follow-up discussion to that original article. More than ever, proactive leadership is critical in today’s world of complex communication.  When we simply manage expectations, the implied meaning […]

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It Takes Magic: 5 Ways To Reenergize and Engage Your Workforce

Engage Your Workforce

Why Engage Your Workforce? Employee engagement is an emotional state where employees feel passionate, energetic, and committed to their work. Why take the time to engage your workforce?  Because it translates into employees who give their hearts, spirits, minds, and hands to deliver a high level of performance to the organization. When we first look […]

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When Does Coaching Work?

When Does Coaching Work

Sometimes a manager will ask for an employee to participate in a 360 degree feedback survey or receive some coaching.  Sometimes an employee asks for it.  Which works better? From my experience, there are a few factors that closely tie to predict the success and impact of both a 360 and a coaching engagement.  They are: […]

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