The Employee Experience – Chapter 4 – An Intentional Framework
Listen as co-author of the book, The Employee Experience: How to Attract Talent, Retain Top Performers, and Drive Results, Tracy Maylett, discusses the premise of chapter 4, “An Intentional Framework.”
In this brief podcast episode, co-author Tracy Maylett introduces the three contracts of the Employee Experience, Brand Contract, Transactional Contract, and Psychological Contract. Chapter 4 also covers the three lenses of the Employee Experience and how organizations and employees can look through these three lenses to build a better design for the entire organization. The three lenses are: Organizational Lens, Employee Lens, and Leadership Lens.