Hidden influencers are those with personal power, but not necessarily positional power. Other employees are drawn to them due to their expertise, influence, and role modeling. These informal influencers are crucial for engagement, information flow, decision-making, best practice transfer, institutional knowledge, mentoring, and retention.
Correctly identifying and engaging hidden influencers is one of the greatest levers leaders have to increase organization-wide engagement. Learn how to do it in this insightful conversation between Beth Wilkins, Ph. D., Christian Nielson, MBA, and host Justin Warner.