The Employee Experience – Chapter 7 – The Psychological Contract
“The Psychological Contract,” from Chapter 7 of the book, “The Employee Experience: How to Attract Talent, Retain Top Performers, and Drive Results” refers to the set of unwritten, implicit expectations and obligations that define the terms of exchange in a relationship. Listen to co-author, Matthew Wride discuss The Psychological Contract and how an organization can better leverage this contract to build a more successful Employee Experience.
Listen to the previous Employee Experience episode: The Transactional Contract, Chapter 6
Listen to the next Employee Experience episode: Moments of Truth, Chapter 8