15th Annual Confirmit ACE Awards Recognize Outstanding Customer Experience Programs
SPRINGVILLE, UTAH, USA – June 1, 2020 – DecisionWise, has been awarded a 2020 Confirmit ACE (Achievement in Customer Excellence) Award in the Employee Experience category. This honor recognizes DecisionWise’s outstanding commitment and significant impact in listening to the voices of both customers and employees to drive change.
For the 15th year, Confirmit’s ACE Awards program honors their clients’ dedication and tangible business improvements. As a recipient of a Confirmit ACE Award, DecisionWise has proven its commitment to their customers by continually evolving its program to make smarter decisions and faster actions, leading to better business outcomes. DecisionWise earned the Confirmit ACE Award based on its ability to lead the way with innovative employee engagement tools, resources, and methodologies.
“Being awarded a 2020 Confirmit ACE Award is a great honor and it underscores our company’s mission of helping our clients build and measure world-class employee experiences” said Matt Wride, President, DecisionWise. “By working with Confirmit to build our programs, we’ve been able to improve our ability to find insights through data, which is reflected in our clients’ successes. The ACE Awards serve both as a recognition of our hard work and progress, but also as an inspiring reminder to us that we can make a difference in helping build better work environments across the globe.”
“We’re honored to present DecisionWise with a 2020 Confirmit ACE Award and recognize their well-deserved accomplishment,” said Kyle Ferguson, CEO of Confirmit. “We have witnessed DecisionWise’s persistent drive to improve experiences and create long lasting relationships. Customer and employee experience are critical components of business success and DecisionWise’s exemplary program demonstrates their ability to consistently move the benchmark higher.”
For more information about DecisionWise and Experience Management please visit https://decisionwise.com.
About Confirmit ACE Awards
The ACE (Achievement in Customer Excellence) Awards program was established in 2005 to recognize outstanding achievement in customer excellence. Receiving a Confirmit ACE Award is a distinct honor that demonstrates both rigorous application of customer experience processes and outstanding performance as measured by those processes. All Confirmit customers are eligible for Confirmit ACE Awards for their company, business units, or segments of a business. To be eligible for a 2020 Confirmit ACE Award, organizations must have conducted one or more Voice of the Customer surveys between January 1 and December 31, 2019. Qualifying performance is determined by a combination of customer satisfaction mean scores and top-box rating percentages maintained during at least a 6-month period during the eligibility period. For more information on awards criteria, visit www.confirmit.com/ace-awards.
DecisionWise is an employee experience consulting firm specializing in leadership and organization development using assessments, feedback, coaching and training. DecisionWise services include employee engagement surveys, 360-degree feedback, employee life cycle (ELC) surveys, leadership coaching, and organization development. DecisionWise was founded in 1996 and is privately held. With area offices in the United States and Brazil, and associates in six other locations throughout the world, DecisionWise operates in over 70 countries and conducts surveys in over 30 languages
Confirmit is the world’s leading SaaS vendor for multi-channel Customer Experience, Employee Engagement, and Market Research solutions. The company has offices in Oslo (headquarters), Grimstad, London, Moscow, New York, San Francisco, Sydney, Vancouver, and Yaroslavl. Confirmit’s software is also distributed through partner resellers in Madrid, Milan, and Tokyo.
Confirmit powers Global 5000 companies and Market Research agencies worldwide with a wide range of software products for feedback / data collection, panel management, data processing, analysis, and reporting. Customers include Aurora, British Standards Institution, Cross-Tab, GfK, GlaxoSmithKline, GMO Research, KeepFactor, Nielsen, Research Now, RS Components, QRS, SSI, and Swisscom. Visit www.confirmit.com for more information.