Download: 360-Degree Feedback Survey
Watch this short video and learn more about our research on the impact 360-degree feedback coaching. By coaching, we mean sitting down with someone to debrief their 360-degree feedback results and helping them to create an action plan. For the purpose of this study, we collected feedback from 244 leaders from a Fortune 500 company with locations around the world. These leaders had recently received 360-degree feedback and were provided coaching by internal HR professionals. We wanted to understand the effectiveness of the process. We asked questions about the process, the survey, and the coaching experience and here is what we found:
94% of those that received coaching and set goals felt the 360 process was effective.
Conversely, only 34% of those who reported that they did not receive sufficient coaching felt the 360 process was effective.
This means that if you don’t provide any coaching support on your 360 feedback process, 66% of your participants will not feel that the process is effective. That is a huge waste of time and money.
So, how do you provide an excellent coaching experience? Here are three simple steps:
- Schedule 90 minutes to meet individually with each participant.
- Help the individual interpret the results by providing context for the scores and overall themes.
- Guide them in creating an action plan that addresses 2-3 development opportunities.
If you’d like to learn more and become certified as a 360-degree feedback coach, contact DecisionWise about our coaching training programs.