Introduced in 2017, The Employee Experience is DecisionWise’s second major best-seller. Authored by DecisionWise CEO, Dr. Tracy Maylett, and DecisionWise President, Matthew Wride, with a Forward by Kerry Patterson (Crucial Conversations), The Employee Experience is a how-to-guide for leaders on creating transparency and trust, defining and meeting expectations, and building world-class employee experiences that drive business results. The Employee Experience helps organizations attract and retain top talent, and reveals the secrets for building a deeply engaged workforce. With insights into the dynamics of trust and mutual expectations, this book proves that before you can deliver a transcendent customer experience (CX), you must first build a superlative employee experience (EX).
To purchase: Amazon
