Infographic: 3 Steps After Every Employee Survey

Download the PDF of this Infographic.

Employee surveys come in many shapes and sizes. While the feedback received in each may differ, there are some universal steps that apply across almost all employee surveys.

1. Understand

When employees provide feedback, they are seeking to be HEARD and UNDERSTOOD. Spend time reviewing and analyzing feedback data. Look for areas of strength and areas of opportunity. Look for populations with lower scores related to their employee experience.

Key Communication to Employees: “We hear you. Thank you for helping us understand and improve your employee experience.”

2. Respond

After receiving and understanding employee feedback, it is important to respond with meaningful action. Select one or two areas of opportunity for focused action. Build action plans that include steps that are FEASIBLE to complete, and MEANINGFUL to the employees.

Key Communication to Employees: “Based on your feedback, these are the steps we are taking to improve your employee experience.”

3. Expand

Each employee survey provides opportunities to build EXCITEMENT and expand OWNERSHIP of the employee experience (EX). Often we see ownership progress as follows:

  1. HR is the sole owner of the employee experience
  2. Senior leaders buy-in and actively build the EX
  3. Managers begin to own their role in shaping the EX
  4. All employees understand and contribute to the EX

Key Communication to Employees: “Each of us plays a role in shaping and improving our shared employee experience.”

We hope this infographic has been helpful in planning out what steps to follow after collecting an employee survey.

Download a sample DecisionWise Employee Engagement Survey.

Employee Engagement Survey Sample Download

Podcast: How to Build an Effective 360 Feedback Assessment

A properly designed 360 instrument not only facilitates individual development, it can establish and reinforce effective leadership expectations and behaviors.

In this podcast episode, Dave Long and Christian Nielson discuss key strategies and considerations to build the right tool for your team.

To learn more about building effective 360 assessments, visit:

360-degree platform

Webinar: Including Voice of the Employee in Returning to Work

Date: Wednesday, May 26, 2021

Time: 1:00 pm Eastern / 10:00 am Pacific

Presenters:  Matthew Wride, President, DecisionWise; Dr. Tracy Maylett, CEO, DecisionWise

Cost: Complimentary, with free registration

From this webinar, you will learn key employee experience concepts to consider when bringing your workforce back to the office. In addition, you will learn how to use employee feedback to give front-line managers the data insights they need to manage a successful transition.

This Webinar qualifies for SHRM and HRCI credit.  

Podcast: Connecting the People to the Brand: How Mary Barra Changed the Culture of GM

In this episode, Matthew Wride and Christian Nielson discuss the unique culture that current CEO, Mary Barra, brings to General Motors by empowering her employees with trust and autonomy.

Mary is noted for her ability to enhance the employee experience by helping her employees to connect with her vision; that as employees of General Motors they are working for something larger than themselves. These meaningful experiences have led to higher engagement and better outcomes for the organization.

“Do every job you’re in like you’re going to do it for the rest of your life and demonstrate that ownership of it.” – Mary Barra

For more on how to create a culture of engaged employees, visit: